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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Perez

January 16, 2026

5  out of  5
rating by David Perez
"I was sad to figure out that my previous insurance was not giving me the coverage that I am now having with State Farm and for a cheaper price too, is all thanks to cici that made it possible and explained everything thoroughly and made the switch to state farm a lot easier when I didn’t have the information of my banks address cici went above beyond to get the information I need to make it possible I am very satisfied with my decision switch to state farm and thank for Cici for helping me !!!! Thank you cici"
We responded:
"Thank you for taking the time to leave such a great review, David. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Patrick Kirsop

January 15, 2026

5  out of  5
rating by Patrick Kirsop
"Service and Pricing was Great"
We responded:
"Thank you so much for the 5-star rating, Patrick! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Randall Brown

January 15, 2026

5  out of  5
rating by Randall Brown
"Great customer service and attention to detail in taking care of my auto, home and life insurance needs. I have been a client for over 20 years! Great place to do business and great people to do business with!"
We responded:
"We appreciate your review, Randall. We are so happy that you had such a wonderful experience with State Farm Agent Kary Landry’s Team here in Bossier City ! "
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Mackenzie Young

January 2, 2026

5  out of  5
rating by Mackenzie Young
"I truly cannot say enough great things about Kary Landry State Farm — especially working with Cici. She patiently answered what felt like a million questions about my car and renters insurance and made the entire process so easy to understand. She is incredibly kind, thorough, and genuinely cares about helping her clients. Highly recommend Cici and the entire Kary Landry State Farm team!"
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Felicia Bell

December 30, 2025

5  out of  5
rating by Felicia Bell
"Visited Kary Landry’s State Farm office today, December 30, 2025, and received the absolute best customer service from Lauren Maddox. I was greeted with a friendly smile and a pleasant attitude. I rarely visit the office in person, and usually conduct all personal business over the phone; however, I was off for the holidays so it worked out just fine. Being the longtime customer I am, it was very nice to actually put a name with a face. I had purchased a new vehicle yesterday so it was necessary to visit the office to update my auto insurance coverage. Lauren was a natural at providing quality customer service. She asks the questions and I provided the answers she needed. She introduced and explained an additional service being offered via the State Farm app called “Drive Safe and Save”. I was actually intrigued by the service that would reduce my monthly premium; however, I declined the service for the moment. Lauren also offered getting a life insurance policy with them; she will follow up with me in a couple of months and provide me with more information. While working on my new vehicle’s insurance she provided me with what my new monthly premium would be and explained to me why the quote was so much different than the one I received the first week of December. The logic of it made perfect sense and made me one happy customer! My billing date is mid month and had been added to the first quote. It’s always nice to receive good news about lower than expected insurance premiums coming! I was so excited that I asked for hug because the news literally made my day, especially after just making the new car purchase and hadn’t bought a car in 16 years! Adding a car payment to your life when you haven’t had one in many years is an anticipated adjustment in itself, any reduction in monthly payments is welcomed! I am very thankful for Lauren’s awesome customer service! She printed out and provided me with my new insurance cards, then we wished each other a Happy New Year! Thank you, State Farm, for always providing a great experience! Wishing you and your staff a very Happy New Year!"
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Cordelia Dennen

December 21, 2025

3  out of  5
rating by Cordelia Dennen
"I'm in the middle of an insurance claim with this company. They love sending out calls just before the weekend while you don't have a car to be able to live your life and making you wait over the whole weekend. I will edit this accordingly throughout the process. ETA: Still in the middle of the claim, however, my own car has made it to the shop and I've gotten a rental in the interim. So far, going through their company has actually been a decent experience."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right. 318-747-7676"
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Kass M.

December 12, 2025

5  out of  5
rating by Kass M.
"Great people to work with. Cici always takes care of us."
We responded:
"Thank you so much for taking the time to write such a kind review. We truly appreciate your kind words and loyalty over the years. We agree, Cici is pretty great! 😊Thank you again for your business."
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Suzanne Khorramy

December 8, 2025

5  out of  5
rating by Suzanne Khorramy
"Awesome to work with. Very helpful!! I highly recommend them."
We responded:
" Thank you for taking the time to share your feedback! We’re delighted to hear that you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, please don’t hesitate to reach out, we’re here to help!"
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Glinda Teakell

December 6, 2025

5  out of  5
rating by Glinda Teakell
"Thank you Cici - anytime I need assistance with anything, you go above and beyond. I appreciate you!!"
We responded:
"Thank you for your kind feedback regarding Cici! We truly appreciate the opportunity to assist you with your insurance needs. If there’s anything else we can do to support you, please don’t hesitate to reach out."
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Alex Perez

December 4, 2025

5  out of  5
rating by Alex Perez
"Always keep me informed on changes and new developments"
We responded:
"Hello Alex, Thank you for reviewing our State Farm office! We’re thrilled to know you have had positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Key Flame

November 26, 2025

5  out of  5
rating by Key Flame
"Cici took care of us for homeowners insurance and auto insurance. She is so kind and down to earth. She is very responsive and respectful. She made the process so easy She is the best agent we ever had. From the start she made sure she gave us accurate quotes and explained everything in detailed and recommendations. I'm telling you if you want a wonderful dedicated agent she is the one. I hope she be recognized for her hard work and very beautiful personality. She explains everything and checks in to make sure she keeps you updated and she don't mind answering any questions or concerns. She really is nice and knowledgeable. I'm so glad we ended up with her. Thank you Cici so much for your hard work."
We responded:
"Thank You So Much for taking the time to write this review for Cici! If there is anything else we can do to help, please let us know! "
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Corina Cardenas

November 18, 2025

5  out of  5
rating by Corina Cardenas
"My experience with this insurance company has been very positive. They handled my claims quickly, communicated clearly, and made the process simple. I appreciate their professionalism and support, especially from the manager Cici. Thank you"
We responded:
"Thank you so much for taking the time to write such a kind review. We truly appreciate your support and loyalty over the years. We agree, Cici is pretty great! Thank you again for your business."
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Melanie Pearce

November 17, 2025

5  out of  5
rating by Melanie Pearce
"Everybody is very personable and very friendly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Katie Welch

November 13, 2025

5  out of  5
rating by Katie Welch
"I’ve never felt as comfortable going into an insurance place as I did this one. Amazing people working here. Friendly environment. They are there for their people/clients. They take very good care of you from the time you first come in to the very end and so on. Lacey was a big help and made sure she had me taken care of with my situation. Mr. Landry has a great humor and his bedside manners are excellent. I am so happy to be with this Agency !! Couldn’t recommend a better place than this."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you're happy with the service at our State Farm office. And yes, Mr. Landry does have a way of making people laugh! (thank you for scaring him with the shot) 😊 If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Welcome again to State Farm, and thank you for trusting us with your insurance needs!"
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Casey Wactor

November 10, 2025

5  out of  5
rating by Casey Wactor
"I just want to say a huge thank you to State Farm for making insurance easy! Transferring my coverage was quick, simple, and completely stress-free. The customer service team was outstanding—friendly, helpful, and patient every step of the way. It’s rare to find a company that actually makes things this smooth, and I really appreciate how they took care of everything. Thanks again, State Farm, for making insurance something I don’t have to worry about!"
We responded:
"Mr. Wactor, we sincerely appreciate you taking the time to share such a kind review and for allowing us the opportunity to serve your insurance needs. Your trust, along with Mrs. Wactor’s, means a great deal to us. We’re thankful to have you both as important members of our State Farm family."
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Kendrick Marshall

October 21, 2025

5  out of  5
rating by Kendrick Marshall
"Great service and wonderful people They will try their best to get you a good quote"
We responded:
"Thank you so much for your wonderful 5-star review and for your continued loyalty over the past 20 years! My State Farm team and I are truly grateful to be your good neighbor and look forward to serving you for many years to come."
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Rickey Thomas

October 21, 2025

5  out of  5
rating by Rickey Thomas
"Such a nice personality, everyone been so good to me. It's a blessing to have a state ."
We responded:
"We truly appreciate your kind words! Your positive feedback means a lot to us. We’re excited to keep delivering excellent service for all your insurance needs. Please don’t hesitate to reach out if there’s anything else we can assist you with!"
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Crystal Taylor

October 11, 2025

5  out of  5
rating by Crystal Taylor
"Lauren was amazing to work with! Very patient, knowledgeable, and professional. I asked several questions, and she took the time to explain everything clearly until I understood. Excellent communication and top quality customer service. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kenneth Thomas

September 30, 2025

5  out of  5
rating by Kenneth Thomas
"I stopped by Mr. Landrys office about 10:30 am after having a fender bender. He advised me to make a claim to get my car fixed. He asked if I wanted to use the app or have him call it in for me. I said well if you’re going to offer the service, I’ll have you call it in for me. Mr. Landry promptly filed the claim and had a rental setup for me. My car was dropped off at a collision center and I was in a rental by 12:30 pm. I really appreciate the attentiveness and handling this for me. He made a difficult situation become a pleasant one."
We responded:
"Thank you, Mr. Thomas, for taking the time to share such a wonderful review. We truly pride ourselves on the attention to detail and quality of service we provide to our customers, and we’re very grateful that you recognized our efforts. We also appreciate your patience while Mr. Landry assisted you with your claim. Please don’t hesitate to reach out if there’s anything else we can do to support you."
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Aleathia Martin

September 12, 2025

5  out of  5
rating by Aleathia Martin
"I’ve been using them since my early 20s. They have always been friendly and super nice! 10/10 recommend!"
We responded:
"We appreciate your review and your loyalty! We’re delighted to hear you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We’re here to help! Thank you, Mrs. Martin!"
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Matthew Trichel

September 5, 2025

5  out of  5
rating by Matthew Trichel
"Been with State Farm Kerry Landry for years. They are respectful and understanding in my needs every time I go in. They greet me and even have my info pulled up. I plan to stay with them for many more years. Plus rates are cheap."
We responded:
"We’re so grateful for your feedback and loyalty! It’s truly a joy to assist you with your insurance needs. If there’s anything else we can do to help, please don’t hesitate to reach out!"
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Shaterria Smallwood

August 22, 2025

5  out of  5
rating by Shaterria Smallwood
"The agent Ms. Cici had great customer service. She took her time to make sure I was heard and understood. 10/10 recommend.🙂"
We responded:
"Thank you very much for your thoughtful review! We’re delighted to know you had a great experience with Cici. We truly appreciate you taking the time to share your feedback with us. If you ever need assistance or have any questions, don’t hesitate to reach out. You’re what makes State Farm so special!"
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slim

August 21, 2025

5  out of  5
rating by slim
"They Have A Amazing - Friendly Customer Service . Ms Lauren Have Great Patience & Very Kind Personality . I Recommend Everyone To Get Their Business Handle With State Farm"
We responded:
"Thank you for taking the time to share your thoughts on Lauren! We’re thrilled to hear that you’re satisfied with her service. Your feedback means a lot to us and motivates our team to continue delivering excellent support. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re always here to help!"
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Leon Maxey

August 12, 2025

5  out of  5
rating by Leon Maxey
"Cici is great!"
We responded:
"Mr. Maxey, Thank You for your 5 Star review on Cici! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Leah Perez

July 28, 2025

5  out of  5
rating by Leah Perez
"Kary Landry-State Farm has been incredibly helpful, always going above and beyond to take care of their customers. Always ready to lend a hand, show genuine care, and offer support whenever it’s needed. Their dedication and kindness never go unnoticed. I highly recommend Cici at Kary Landry State Farm, Cici goes the extra mile to ensure every client feels heard and supported. She consistently recommends the best options tailored to each customer’s needs. Her professionalism and friendly approach make her a valued part of the team. For anyone looking for a reliable and caring insurance team.You can count on them to make the insurance process smooth and stress-free!"
We responded:
"Thank you so much for your glowing review! We truly appreciate you taking the time to share your wonderful feedback and for highlighting Cici’s exceptional service. Cici always dedicates her time to ensure that each customer’s experience is personalized and tailored to their needs. If you ever need anything, please don’t hesitate to reach out."